Shipping Policy

At Iconmama, we aim to deliver your orders quickly and securely across India.

Order Processing Time

All orders are processed within 24–48 hours (excluding Sundays and public holidays).
Once your order is processed, you will receive a confirmation email.

Delivery Time

Standard delivery time is 3–7 business days across India.
Delivery timelines may vary slightly depending on your location and courier service availability.
During peak seasons or sale periods, delivery may take a little longer.

Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.
Any promotional free shipping offers will also be clearly shown at checkout.

Order Tracking

Once your order is shipped, a tracking link will be sent to your registered email or phone number.
You can use this link to track your shipment status in real time.

Delivery Attempts & Failed Delivery

Our courier partners will attempt delivery at the provided address.
If delivery fails due to an incorrect address, an unavailable recipient, or refusal to accept the package, the order may be returned to us.
In such cases, re-shipping charges may apply.

Incorrect Shipping Information

Please ensure your shipping details are accurate when placing your order. Iconmama is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

Need Help?

If you have any shipping questions, please contact us:
📞 +91 8369934669

or via our Contact Us page.

Our support team will respond within 24–48 hours.

Order Cancellation

Orders can only be cancelled before they are shipped. Once dispatched, cancellations are not possible. If eligible, refunds will be processed as per our Return & Refund Policy.